Service Recipient References

The following reference list provides information of all the published research I am aware of that describes child protection service recipients experience of child protection services. If you know of publications of this sort not included in this list please contact us with the details and we will update the list.

Anderson, K. (1998) A Canadian child welfare agency for urban Natives: the clients speak. Child Welfare, 77, 441–460.

Andersson, G. (1999). Children in permanent fostercare in Sweden. Child and Family Social Work, 4, 175-186.

Aubrey, C. & Dahl, S. (2006), Children’s voices; the views of vulnerable children on their service providers and the relevance of services they receive, British Journal of Social Work, 36, 21-39.

Bell, M. (2002). Promoting children's rights through the use of relationship, Child and Family Social Work, 7, 1-11.

Brown, S., Cohon, D., & Wheeler, R. (2002). African American extended families and kinship care: How relevant is the foster care model to kinship care. Children and Youth Services Review, 24: 53–77.

Buckley, H., Holt, S. and Whelan, S. (2007). Listen to me! Children's experiences of domestic violence. Child Abuse Review, 16: 296-310.

Buckley, H., Carr, N. and Whelan, S. (2011) ‘Like walking on eggshells’: service user views and expectations of the child protection system. Child and Family Social Work, 16 (1): 101-110.

Burgess, C., Rossvoll, F., Wallace, B. and Daniel, B. (2010) ‘It's just like another home, just another family, so it's nae different’ Children's voices in kinship care: a research study about the experience of children in kinship care in Scotland. Child and Family Social Work, 15: 297-306.

Caslor. M. (2011). The Metis DR/FE Project Evaluation. Building Capacity Consulting Services, Manitoba, Canada. Available at http://www.metisauthority.com/publications.php

Callahan, M. & Lumb, C. (1995) My cheque and my children: the long road to empowerment in child welfare. Child Welfare, 73: 795–819.

Cameron, G. & Hoy, S. (2003) Stories of mothers and child welfare. Partnerships for Children and Families Project, Faculty of Social Work, Wilfrid Laurier University, Waterloo, ON. Available at: http://www.wlu.ca/docsnpubs_detail.php?grp_id=1288&doc_id=7211

Cashmore, J. (2002) Promoting the participation of children and young people in care. Child Abuse and Neglect, 26: 837-847.

Cashmore, J. and Paxman, M. (2006), Predicting after care outcomes: the importance of ‘felt’ security, Child and Family Social Work, 11: 232-241.

Centre for Excellence and Outcomes in Children and Young Peoples Services UK (2010), The views and experiences of children and young people who have been through the child protection/safeguarding system. Review of literature And Consultation report. London: National Children's Bureau.

Christianson, B. and Maloney, S. (2006) One family’s journey: a case study utilising complementary conferencing processes, Protecting Children, 21: 31-37.

Chipman, R., Wells, S. J., & Johnson, M. A. (2002). The meaning of quality in kinship foster care: Caregiver, child, and worker perspectives. Families in Society: The Journal of Contemporary Human Services, 508–521.

Clarke, J. (In Press Sept 2010). The challenges of child welfare involvement for Afro-Caribbean families in Toronto, Children and Youth Services Review.

Cleaver, H. & Freeman, P. (1995). Parental perspectives in cases of suspected child abuse. London: HSMO.
D'Arcy Pope, J. (2007). Staying connected and holding onto hope: a community document created by three mothers who have been separated from their children due to statutory child protection intervention.
Developing Practice: The Child, Youth and Family Work. 18: 12-20.

Cossar, J. Brandon, M. and Jordan P. (2011). ‘Don’t make assumptions’: Children’s and young people’s views of the child protection system and messages for change. Office of the Children’s Commissioner, London available at: www.childrenscommissioner.gov.uk

Dale, P. (2004). ‘Like a fish in a bowl’: parents perceptions of child protection services. Child Abuse Review, 13: 137-157.

de Boer, C. & Coady, N. (2003) Good Helping Relationships in Child Welfare: Co-authored Stories of Success. Partnerships for Children and Families Project, Faculty of Social Work, Wilfrid Laurier University, Waterloo, ON. Available at:  http://www.wlu.ca/documents/7214/Good_Helping_Relationships.pdf

de Boer, C. & Coady, N. (2007) Good helping relationships in child welfare: learning from stories of success, Child & Family Social Work 12 (1), 32–42.

Diorio, W. D. (1992) ‘Parental Perceptions of the Authority of Public Child Welfare Caseworkers’, Families in Society 73(4): 222–35.

Dominelli, L., Strega, S., Walmsley, C., Callahan, M. and Brown, L. (2011). ‘Here's my story’: fathers of ‘looked after’ children recount their experiences in the Canadian child welfare system. British Journal of Social Work 41(2): 351-367

Drake, B. (1994) Relationship competencies in child welfare services. Social Work, 39, 595–602.

Drake, B. (1996) Consumer and worker perceptions of key child welfare competencies. Children and Youth Services Review, 18, 261–279.

Dumbrill, G. (2006) Parental experiences of child protection intervention: a qualitative study. Child Abuse and Neglect, 30: 27-37.

Farmer, E. (1993). The impact of child protection interventions: The experiences of parents and children. In L. Waterhouse (Ed.), Child abuse and child abuses: protection and prevention. London: Jessica Kingsley.

Farmer, E. & Owen, M. (1995). Child protection practice: private risks and public remedies. London: HSMO.

Farmer, E. & Pollock, S. (1998). Substitute care for sexually abused and abusing children, Chichester: Wiley.

Ferguson, H. & O’Reilly, M. (2001). Keeping children safe: child abuse, child protection and the promotion of welfare, Dublin: A and A Farmar.

Fine, M. & Mandell, D. (2003) Family talk: Parents and children involved with the child welfare and children's mental health systems. Partnerships for Children and Families Project, Faculty of Social Work, Wilfrid Laurier University, Waterloo, ON. Available at: http://www.wlu.ca/docsnpubs_detail.php?grp_id=1288&doc_id=7218

Fisher,M.,Marsh,P.and Phillips,D.(1986) In and Out of Care:The Experiences of Children, Parents, and Social Workers. London: Batsford.

Freymond, N. (2003) Mothers' everyday realities and child placement experiences. Partnerships for Children and Families Project, Faculty of Social Work, Wilfrid Laurier University, Waterloo, ON. Available at: http://www.wlu.ca/docsnpubs_detail.php?grp_id=1288&doc_id=7217

Gibbons, J., Gallagher, B., Bell, C. & Gordon, D. (1995). Development after physical abuse in early childhood: a follow-up study of children on protection registers. London: HSMO.

Gilligan, R. (2000). The importance of listening to the child in foster care. In G. Kelly & R. Gilligan (Eds.), Issues in foster care: policy, practice and research, London: Jessica Kingsley.

Gleeson J, and Seryak, C. (2010) ‘I made some mistakes . . . but I love them dearly’ the views of parents of children in informal kinship care. Child and Family Social Work, 15: 87-96.

Fryer, G. E., Bross, D. C. and Krugman, R. D. (1990) ‘Good News for CPS Workers: An Iowa Survey Shows Parents Value Services’, Public Welfare 48(1): 38–41.

Graber, L., Keys, T. & White, J. (1996). Family group decision-making in the United States: The case of Oregon. In J. Hudson, A. Morris, G. Maxwell & B. Galaway (Eds.), Family Group Conferences. Monsey: Willow Tree Press.

Haight, W., Black, J., Mangelsdorf, S., Giorgio, G., Tata, L., Schoppe, S. J. and Szewczyk, M. (2002) ‘Making Visits Better: The Perspectives of Parents, Foster Parents, and Child Welfare Workers’, Child Welfare 81(2): 173–202.

Hill, M. (1995). The views of young people about care and social work services, Child Care in Practice, 2, 49-59.

Huebner, R., Jones, B., Miller, V. & Critchfield, M. (2006). Comprehensive family services and customer satisfaction outcomes, Child Welfare 85(4), 691-715.

Huebner, R., Werner, M., Hartwig, S., White, S. & Shewa, D. (In Press). Engaging fathers: needs and satisfaction in child protective services, Administration in Social Work.

Ince, E., Rubin, D. and Christan, C. (2010) Parental perception of hospital care in children with accidental or alleged non-accidental trauma. Child Abuse and Neglect, 34: 403-406.

Jensen, T., Gulbrandsen, W., Mossige, S. Reichelt, S. and Tjersland, O. (2005), Reporting possible sexual abuse: A qualitative study on children's perspectives and the context for disclosure Child Abuse and Neglect, 29(12), 1395-1413.

Leavingcare.org, What makes the difference? Project for children in care and care leavers, Go to: http://www.leavingcare.org/professionals/products/wmtd_peer_research_report

Littell, J.H. (2001) Client participation and outcome of intensive family preservation services. Social Work Research, 25, 103–113.

MacKinnon, L. (1998). Trust and Betrayal in the Treatment of Child Abuse. New York: Guildford Press.

Magura, S. (1982) ‘Clients View Outcomes of Child Protective Services’, Social Casework
63: 522–31.

Magura, S., & Moses, B. (1984). Clients as evaluators in child protective services, Child Welfare, 63(2): 99-112.

Maiter, S., Palmer, S., & Manji, S. (2003). Invisible lives: The experiences of parents receiving child protective services (CPS), Partnerships for Children and Families Project, Faculty of Social Work, Wilfrid Laurier University, Waterloo, ON. Available at: http://www.wlu.ca

Maiter, S., Palmer, S. and Manji, S. (2006). Strengthening social worker-client relationships in child protective services addressing power imbalances and ‘ruptured’ relationships, Qualitative Social Work, 5: 161-186.

Mallon, G. (1998). We don't exactly get the welcome wagon: the experiences of gay and lesbian adolescents in child welfare systems, New York: Columbia University Press.

Messing J. (2006). From the child's perspective: A qualitative analysis of kinship care placements, Children and Youth Services Review 28 (12): 1415-1434.

Monck, E. & New, M. (1995). Sexually abused children and adolescents and young perpetrators of sexual abuse who were treated in voluntary community facilities. London: HSMO.

Mudaly, N. and Goddard, C. (2006). The truth is longer than a lie: children's experiences of abuse and professional interventions, London: Jessica Kingsley Publishers.

Munro, E. (2001). Empowering looked-after children. Child and Family Social Work, 6: 129-137.

Palmer, S. E., Brown, R. A., Rae-Grant, N. I. and Loughlin, J. M. (2001) Survivors of Childhood Abuse: Their Reported Experiences with Professional Help, Social Work, 46(2): 136–45.

Prior, V., Lynch, A. and Glaser, D. (1999). Responding to child sexual abuse: an evaluation of social work by children and their carers, Child and Family Social Work, 4, 131-143.

Sharland, E., Jones, D., Aldgate, J., Seal, H. & Croucher, M. (1995). Professional intervention in child sexual abuse. London: HSMO.

Soderquist, M. and Suskin-Holmqvist, A. (2006). Delacktighet. Stockholm: Mareld.

Teoh, A. H., Laffer, J., Parton, N., & Turnell A. (2003). Trafficking in meaning: constructive social work in child protection practice. In Chris Hall, Kirsi Juhila, Nigel Parton and Tarja Pösö (Eds.), Client as Practice, Jessica Kingsley, London.

Thoburn, J., Lewis, A. & Shemmings, D. (1995). Paternalism or partnership? Family involvement in the child protection process. London: HSMO.

Thomas, N. & O’Kane, C. (1999). Children’s participation in reviews and planning meetings when they are looked after in mid-childhood. Child and Family Social Work, 4: 221-230.

Turnell A. & Edwards S. (1999). Signs of safety: a solution and safety oriented approach to child protection casework. New York: Norton.

Turnell, A., Elliott, S. and Hogg, V. (2007). Compassionate, safe and rigorous child protection practice with parents of adopted children. Child Abuse Review 16(2): 108-119.

Turnell, A. (2004). Relationship-grounded, safety-organised child protection practice: dreamtime or real-time option for child welfare? Protecting Children, 19(2): 14–25.

Turnell, A. (2006). Constructive child protection practice: oxymoron or news of difference? Journal of Systemic Therapies 25(2): 3-12.

Westcott, H. (1995). Perceptions of child protection casework: views from children, parents and practitioners in C. Cloke and M. Davies (eds.) Participation and Empowerment in Child Protection, Longman: London.

Westcott, H. and Davies, G.M. (1996). Sexually abused children’s and young people’s perspectives on investigative interviews. British Journal of Social Work, 26: 451- 474.

Wiffin, J. (2010). Family perspectives on safeguarding and on relationships with children’s services. Office of the Children’s Commissioner: London. Available at: http://www.childrenscommissioner.gov.uk/content/publications/content_405

Winefield, H.R. & Barlow, J.A. (1995) Child and worker satisfaction in a child protection agency. Child Abuse and Neglect, 19, 897–905.

Winter, K. (2010). The perspectives of young children in care about their circumstances and implications for social work practice. Child and Family Social Work, 15: 186-195.

Yatchmenoff, D.K. (2005) Measuring client engagement from the client's perspective in nonvoluntary child protective services. Research on Social Work Practice, 15, 84–96.